IRCTC Customer Care Toll Free Number, Email Support & Office Address

Indian Railway Catering and Tourism Corporation (IRCTC) is the most used website for Indian railway ticket booking. Sometimes while booking tickets or checking PNR status we may face problems or else if we want to know tourism packages of IRCTC, we need help of customer support. So here we are providing you the list of IRCTC customer care numbers, Toll free numbers, Tourism package enquiry details and Email ID’s. So you can easily enquiry about the details of your problems.

IRCTC Customer Care Toll Free Number, Email Support

IRCTC Customer Care Number: 011-23340000 (Most Authentic), 011-23345500, 011-23344787
IRCTC e-Catering Customer Care Number: 1800-1034-139 (Toll Free), 0120-4383892-99
IRCTC Food Related Complaints: 1800-111-321
IRCTC Fax Number: 011-23345400
IRCTC Delhi/NCR Customer Care Number: 011-39340000
IRCTC Chennai Customer Care No.: 044-25300000
IRCTC Toll Free Number: 1800-11-139
IRCTC Customer Care Number: 139


We can call IRCTC customer care numbers for queries about online tickets, catering and tourist packages. If you can’t reach IRCTC through customer care numbers, then you can mail them at

1. [email protected] For i-Tickets/e-Tickets.
2. [email protected] For cancellation of e-Tickets, refund and failed transactions.
3. [email protected] For queries about e-catering.
4. [email protected] For Mumbai Suburban Season tickets.
5. [email protected] For Shubhyatra Users.

• Recommended:  IRCTC Ticket Cancellation Charges 2016 for 3 AC, 2 AC, 1 AC, SL

IRCTC Toll Free Number: 1800-111-139 (24/7)
IRCTC Online eCatering Number (Third Party Caterers): 0120-4383892-99

IRCTC Customer Care Number For City Wise / Zone Wise

IRCTC Ahmedabad Customer Care Number: 079-2530-0000
IRCTC Bangalore Customer Care Number: 080-2530-0000
IRCTC Hyderabad Customer Care Number: 040-2530-0000
IRCTC Mumbai Customer Care Number: 022-2530-0000
IRCTC Delhi/NCR Customer Care Number: 011-3934-0000
IRCTC Chennai Customer Care Number: 044-2530-0000
IRCTC Chandigarh Customer Care Number: 172-2530-0000

IRCTC Toursim Toll Free Helpline / Customer Care Numbers 

IRCTC Tourism Chennai Helpline Number : 044- 64594959
IRCTC Tourism Kolkata Helpline Number : 033- 22439045
IRCTC Tourism Delhi Helpline Number : 011- 23701100
IRCTC Tourism Mumbai Helpline Number : 022- 22644378
IRCTC Tourism Chennai Helpline Number : 040- 66201263

IRCTC SBI Card Users Customer Care No. & Email ID

SBI Card users who do not receive the card within 1 month from the date of application. Kindly call the Railway SBI Card Helpline Number: 0124-39021212, 18001801295 (BSNL / MTNL line Users)
SBI Card Feedback Email ID: [email protected]
If you have any other queries regarding SBI card account then Email at [email protected]

IRCTC Customer Care SMS Number

IRCTC Helpline: SMS HELP to 139
Train Time Table Enquiry: SMS TIME to 139
Train Seat Accommodation Enquiry: SMS TRAIN to 139
Fare Enquiry: SMS FARE to 139
PNR Enquiry: SMS PNR to 139
Train Arrival/Departure Enquiry: SMS AD to 139

• Read Also: How to Recover Forgotten IRCTC Login ID and Password

IRCTC Office Address:

Registered Office / Corporate Office :
Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor,Statesman House,
Barakhamba Road, New Delhi 110001.

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