Sunday, 22 April 2018

IRCTC Customer Care Number (Toll-Free), Email Support & Office Address

Posted By: Admin

IRCTC Customer Care Number (Toll-Free), Email Support & Office Address: Indian Railway Catering and Tourism Corporation (IRCTC) is the most used website for railway ticket booking, and IRCTC is the most convenient way of transport in India. Sometimes while booking tickets or Checking PNR Status we may face problems or else if we want to know details about tourism packages of IRCTC, we need the help of IRCTC Customer Care. So here we are providing you the list of IRCTC customer care numbers, Toll-free numbers, Tourism package an enquiry details and Email ID. So you can get an enquiry about the details of your problems quickly.

IRCTC Customer Care Number, Email Support and Office Address

IRCTC Customer Care Number (Toll-Free) and Email Support

IRCTC 24 Hours Customer Care - 011-39340000, 011-23340000 (Language – Hindi & English)

IRCTC Fax Number - 011-23345400

We can call IRCTC customer care numbers for queries about online tickets, catering and tourist packages. If you can’t reach IRCTC through customer care numbers, then you can mail them at:

For i-Tickets/e-Tickets [email protected]
For cancellation of e-Tickets, refund and failed transactions [email protected]
For Mumbai Suburban Season Tickets [email protected]
For Shubhyatra Users [email protected]

IRCTC Customer Care Number for City Wise / Zone Wise

Ahmedabad IRCTC Customer Care Number: 079-2530-0000
Bangalore IRCTC Customer Care Number: 080-2530-0000
Hyderabad IRCTC Customer Care Number: 040-2530-0000
Mumbai IRCTC Customer Care Number: 022-2530-0000
Delhi/NCR IRCTC Customer Care Number: 011-3934-0000
Chennai IRCTC Customer Care Number: 044-2530-0000
Chandigarh IRCTC Customer Care Number: 172-2530-0000

IRCTC Tourism Toll-Free Helpline / Customer Care Numbers 

IRCTC Tourism Chennai Helpline Number: 044- 64594959
IRCTC Tourism Kolkata Helpline Number: 033- 22439045
IRCTC Tourism Delhi Helpline Number: 011- 23701100
IRCTC Tourism Mumbai Helpline Number: 022- 22644378
IRCTC Tourism Chennai Helpline Number: 040- 66201263

IRCTC Customer Care SMS Number

IRCTC Helpline: SMS HELP to 139
Train Time Table Enquiry: SMS TIME to 139
Train Seat Accommodation Enquiry: SMS TRAIN to 139
Fare Enquiry: SMS FARE to 139
PNR Enquiry: SMS PNR to 139
Train Arrival/Departure Enquiry: SMS AD to 139

IRCTC SBI Card Users Customer Care Number & Email ID

Within one month from the date of application, SBI Card users who do not receive the card. Kindly call the Railway SBI Card Helpline Number: 0124-39021212, 18001801295 (BSNL / MTNL line users)
SBI Card Feedback Email ID: [email protected]
If you have any other queries regarding SBI card account, then Email at [email protected]

IRCTC Office Address

Registered Office / Corporate Office:

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House, Barakhamba Road,
New Delhi 110001.

Must Read -

Recover Forgotten IRCTC Username & Password (In 4 Ways)
IRCTC Ticket Cancellation Charges for 3 AC, 2 AC, 1 AC, SL

Thank you for reading the article - IRCTC Customer Care Number (Toll-Free), Email Support & Office Address. If you have any question or queries, let them leave in the comments section below.


  1. sir i forget my user id so i am not able to login in irctc so please confirm how to find my accont


  3. My Mobil number not considered during the registration on the website